Case Study

How a 200-Attorney Law Firm Standardized Signatures in 1 Day

Hargrove & Associates LLP had 200 attorneys each creating their own email signatures, resulting in inconsistent branding and missing legal disclaimers. By deploying Siggly firm-wide, they achieved 100% compliance with bar association requirements and eliminated signature-related IT support tickets entirely.

1 day
Full deployment
100%
Adoption rate
0
IT tickets post-launch

Key Capabilities Used

Template Locking

Attorneys can update personal details but cannot modify the firm's approved layout, fonts, or disclaimer text.

Legal Disclaimer Enforcement

Mandatory confidentiality notices and bar-required disclosures are appended to every outgoing email automatically.

Directory Integration

Synced with the firm's Active Directory to pull attorney names, titles, practice groups, and office locations.

Instant Rollout

Server-side deployment pushed signatures to all 200 mailboxes simultaneously without requiring attorney action.

The Challenge

Hargrove & Associates LLP is a mid-size law firm with 200 attorneys across four offices in Chicago, New York, Dallas, and Washington, D.C. Each attorney had been creating their own email signature for years, leading to a patchwork of fonts, layouts, and branding inconsistencies. Some signatures included the firm logo, others did not. Some listed bar admissions, others omitted them entirely.

The firm's general counsel flagged a compliance risk: several attorneys were sending emails without the required confidentiality notice, and a handful were using outdated firm branding from before a 2022 rebranding effort. The IT team had fielded over 40 signature-related support tickets in the previous quarter alone, ranging from formatting issues in Outlook to broken logo images.

Managing Partner Elena Voss directed IT to find a solution that could enforce a single, approved signature template across the entire firm within one week — without disrupting billable work or requiring attorneys to take any action.

The Solution

1

Template Design & Approval

The marketing team designed three approved templates — one per practice group style — using Siggly's visual editor. The general counsel reviewed and approved the legal disclaimer language in a single afternoon.

2

Active Directory Sync

Siggly connected to the firm's on-premise Active Directory to import all 200 attorney profiles, including name, title, practice group, office location, direct dial, and bar admissions.

3

Rule-Based Assignment

Assignment rules automatically matched each attorney to the correct template based on practice group and office, with the appropriate state bar disclaimer appended.

4

Server-Side Deployment

Signatures were deployed via Exchange transport rules, meaning attorneys saw no disruption. The rollout completed in under 4 hours on a Friday evening.

The Results

Within 24 hours of deployment, all 200 attorneys were sending emails with fully compliant, brand-consistent signatures. The firm's IT help desk reported zero signature-related tickets in the 90 days following launch — down from 40+ in the prior quarter.

The general counsel confirmed that every outgoing email now includes the required confidentiality notice and bar admission disclosures. The marketing team gained the ability to update signatures firm-wide in minutes, which they used to promote the firm's annual client summit, generating 35 event registrations directly from signature banner clicks.

Managing Partner Elena Voss noted that the deployment was "the smoothest IT initiative we've executed in five years — attorneys didn't have to lift a finger, and our brand finally looks unified across every client touchpoint."

"We went from 200 different signatures to one cohesive brand in a single day. No attorney had to change a setting, open a ticket, or even think about it. Siggly just worked."

David Okafor

Director of Information Technology, Hargrove & Associates LLP

Frequently Asked Questions

How long did the entire project take from start to finish?
The project took 5 business days total: 2 days for template design and legal review, 1 day for directory sync and testing, and 1 day for deployment. Attorneys experienced no downtime.
Did attorneys need to install anything on their computers?
No. Signatures were deployed server-side via Exchange transport rules. Attorneys did not need to install software, change settings, or take any action.
How does the firm handle attorneys who are admitted in multiple states?
Siggly's dynamic fields pull bar admission data from Active Directory, so each attorney's signature automatically lists all applicable state admissions.
Can individual attorneys customize any part of their signature?
Attorneys can update their headshot photo and preferred pronouns through a self-service portal, but all other elements — layout, fonts, logos, and disclaimers — are locked by the template.
What happens when a new attorney joins the firm?
When a new attorney is added to Active Directory, Siggly automatically provisions their signature within minutes using the correct template based on their practice group and office.

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