What You Get with Siggly + Zendesk
Agent Data Sync
Pull agent names, roles, photos, and phone numbers from Zendesk user profiles to populate signatures automatically.
Ticket Reply Integration
Signatures are automatically appended to outbound ticket emails so agents never forget to include branding.
Feedback and CSAT Links
Embed satisfaction survey links and knowledge base shortcuts directly in agent signatures to drive self-service adoption.
Brand Compliance Enforcement
Lock signatures so agents cannot modify them, ensuring every support email meets brand guidelines.
Interaction Analytics
Track how often customers click on signature links to measure the effectiveness of embedded CTAs.
How to Connect Zendesk to Siggly
Authenticate with Zendesk
Provide your Zendesk subdomain and authenticate using an admin API token or OAuth credentials.
Import Agent Roster
Siggly imports all active agents, their group assignments, and profile data from your Zendesk account.
Build and Assign Templates
Create branded templates in the Siggly editor and assign them to Zendesk groups or individual agents.
Activate on Ticket Replies
Enable automatic signature injection on outbound emails. Signatures appear on every ticket reply instantly.
"We went from mismatched support signatures to a unified, professional look overnight. The Zendesk integration was effortless and our CSAT scores actually improved."
Kenji Watanabe
Support Operations Manager, Foxglove Systems