Retention

Drive Customer Retention Through Every Email

Your customer-facing teams send thousands of emails per week. Each one is an opportunity to strengthen relationships, gather feedback, and remind customers of the value you deliver. Siggly makes it automatic.

5-25x

Cheaper to retain than acquire

67%

Of churn is preventable

10%+

NPS response lift from signature prompts

Retention-Focused Signature Features

NPS Survey Links

Embed a persistent link to your NPS or CSAT survey in account manager signatures to continuously collect customer sentiment data.

Renewal Reminders

Add renewal deadline banners to customer success team signatures as contract end dates approach, keeping renewals top of mind.

Loyalty Program Promotion

Promote your loyalty or rewards program through signature banners that link directly to enrollment or redemption pages.

Account Manager Branding

Give each account manager a personalized, professional signature that reinforces their role as a trusted point of contact.

Why Signatures Matter for Retention

Continuous Feedback Loop

Every email is a chance to ask for feedback. Signature-embedded survey links generate a steady stream of customer sentiment data.

Proactive Renewal Engagement

Signature banners reminding customers of upcoming renewals reduce last-minute churn and give your team more time to address concerns.

Relationship Reinforcement

A polished, personalized account manager signature signals professionalism and care, reinforcing trust with every interaction.

"Adding NPS survey links to our account manager signatures increased our response rate by 18%. We now have a constant pulse on customer satisfaction without sending separate survey emails."

Sarah Lindgren

Head of Customer Success, Juniper SaaS

Frequently Asked Questions

Can I add renewal deadline dates to individual signatures?

Yes. Use dynamic fields or targeted banner campaigns to show renewal-specific messaging to customer-facing teams as contract dates approach.

How do I embed an NPS survey link in a signature?

Add a clickable button or text link to your NPS survey tool in the signature template. Siggly tracks clicks so you can measure engagement.

Can different account managers have different banners?

Yes. Assign banners by team, territory, or individual to ensure each account manager signature carries the most relevant retention messaging.

Retain More Customers with Every Email

Embed renewal reminders, feedback surveys, and loyalty promotions in your team signatures to reduce churn and strengthen relationships.