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Glossary

Directory Sync

Directory sync is the process of automatically importing and synchronizing employee data from a corporate directory (such as Azure Active Directory or Google Workspace Directory) into a signature management platform. This data populates dynamic fields in email signatures.

Key Aspects

Automated Data Import

Pulls employee details like name, title, department, and phone number directly from your directory.

Continuous Sync

Automatically detects changes (new hires, title changes, departures) and updates signatures accordingly.

Single Source of Truth

Eliminates data entry errors by using the corporate directory as the authoritative source for contact details.

How Directory Sync Powers Email Signatures

Maintaining accurate email signatures across an organization is challenging when employee information changes frequently. People get promoted, change phone numbers, move offices, or update their professional certifications. Without directory sync, each change requires manual signature updates — a process that is error-prone and time-consuming.

Directory sync solves this by connecting the signature management platform to the organization's user directory. When an employee's title changes in Azure AD or Google Workspace, the signature platform detects the change and automatically updates their email signature. This ensures signatures are always current without any manual intervention from IT or the employee.

Frequently Asked Questions

What directories does Siggly sync with?
Siggly supports synchronization with Google Workspace Directory and Microsoft Azure Active Directory, covering the two most common enterprise email platforms.
How often does directory sync update?
Sync frequency depends on the platform. Siggly syncs regularly and also supports on-demand sync when you need immediate updates after organizational changes.
What fields can be synced from the directory?
Common fields include first name, last name, job title, department, phone numbers, office location, profile photo, and custom attributes defined in your directory.
What happens if directory data is missing for a user?
Signature platforms typically handle missing fields gracefully — either omitting the empty field from the signature or displaying a fallback value. Siggly shows which users have incomplete data so you can address gaps.

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